WARRANTY

MGC warrants to the original consumer purchaser of the product that our product will be free from defects in materials and/or workmanship, for a period of one (1) year, beginning from the date of original purchase of the product. If a defect covered by this warranty occurs during this period, MGC at its option will repair or replace, at no charge, any part that MGC determines to be defective. A proof of purchase will be required to obtain warranty services.

Our support team must troubleshoot a product to verify the defect; only then will we issue a Return Merchandise Authorization (RMA) allowing you to send in the unit. Packages sent with no RMA number will be refused by our receiving department and returned to sender at the sender's expense.

ClawSocks are exempt from the one (1) year warranty period.

Other exceptions to the MGC warranty include:

Warranty period has expired
There is no proof of purchase
The product has been tampered with, voiding the warranty
The product is not being used for its intended purpose
Product is not available for return exchange

To obtain warranty service please email us at support@mgcgaming.com with the following information:

Name of product
Place of purchase
Date of purchase
Issue with the product/reason for claim
Proof of purchase (receipt photo or order confirmation email)