RETURNS & REFUND POLICY
WHAT WE COVER
A 30-day return policy.
Product must be in original unopened packaging and new/unused condition.
WHAT WE DON’T COVER
Glass products - we do not accept returns of any kind on Gaming Glass or GLACIA screen protectors. ALL SALES ARE FINAL.
We do not accept returns of any kind on ClawSocks. ALL SALES ARE FINAL.
We do not accept returns of any kind on clothing items. Please be cautious when purchasing clothing items in regards to sizes and styles. ALL SALES ARE FINAL.
If you experience an issue with any of the products listed above, please contact us at firstname.lastname@example.org.
For returnable items, customers are responsible for return shipping charges. Shipping costs are not refundable.
FIRM POLICY - PLEASE READ
All returns must be approved and authorized before a product can be returned to us. We will not accept returns without prior approval. If you return your item without meeting our return requirements you will be required to pay the shipping fee to have the item sent back to you or foreit your item.
HOW TO PROCESS A RETURN
1. Meet the Return Conditions
All return requests must be made to MGC within 30 days from date of purchase. Your receipt will be required as proof of purchase. Any return for refund must be in new, unopened and saleable condition in original packaging.
2. Submit your return request to email@example.com with the following information:
- Full name
- Reason for return / problem with item
- Order number
- Original receipt attached (must clearly show date of purchase)
- If item is defective - photo of product defect
3. Mail Us The Product
Product Return Address:
Attn: MGC Returns
888 Carol Court
Carol Stream, IL 60188 USA
4. Give Us a Few Days
Please allow up to 5 business days for return processing once we have received your item. Refunds will be processed via the same payment method as the original purchase.
If the product is found to be defective, MGC’s only obligation and the purchaser’s sole and exclusive remedy is the repair or replacement of the MGC product, or at MGC's sole discretion, a gift card equal to the amount of the purchase price of the product(s). Shipping fees may apply. MGC shall have no liability or responsibility to the purchaser or any other person for any special, incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by the product.
STILL HAVE QUESTIONS?
Our Customer Loyalty Team is ready to help you at firstname.lastname@example.org